1. Cancellation Before Provisioning
You may request order cancellation before service provisioning or domain registration.
If no provisioning has started, the order may be cancelled and processed under our refund policy.
HostingOcean.net Legal Terms
Order Cancellation Policy
Transparent cancellation terms, timelines and responsibilities for HostingOcean.net service orders.
Before Provisioning
Cancellation allowed
After Provisioning
Refund policy applies
info@hostingocean.net
Phone
+92 333 9141680
Pre-Provisioning
Cancellable
Post-Provisioning
Policy-Based
Support
info@hostingocean.net
Phone
+92 333 9141680
2. Cancellation After Provisioning
After a hosting service is provisioned, you may still request account cancellation at any time.
Refund eligibility for cancelled services is determined under our Refund and Return Policy.
3. Domain and Third-Party Services
Orders that include domain registration, domain transfer, SSL issuance, or other third-party services cannot be cancelled once submitted to the upstream provider.
4. How to Request Cancellation
Send your cancellation request from your registered account email to info@hostingocean.net or call +92 333 9141680.
Include your full name, service details, and preferred cancellation date.
5. Effective Date
Cancellation requests are considered effective once acknowledged by our team.
You remain responsible for charges accrued up to the effective cancellation time.
Need cancellation help?
Contact us from your registered email with service details and your preferred cancellation date. We will confirm the effective cancellation time and any remaining billing obligations.